HEALTHCARE PR, EVENT MANAGEMENT, & CRISIS COMMUNICATIONS AGENCY

Castle was excellent at keeping us organized and on target with all of our timelines and deliverables, had great ideas on ways to improve our event, and worked round the clock with both us and ON24 to ensure everything was perfect! We truly could not have done this without Castle. Thank you so much for the wonderful partnership and support…and friendship through another SUCCESSFUL event!

It’s great to have a partner who knows their field, listens, and knows us as well as you do. We could not have gotten through this situation without Castle’s help. Their counsel and guidance to develop and abide by a plan provided us with the best outcome possible for our organization.

Castle was fantastic. I seriously could not have done it without you and welcome future opportunities to work with the team, as we continue a partnership with The Castle Group.

Castle addressed our organization on crisis communication best practices, providing real-world, industry-specific crisis examples that got our members thinking about the reality of different crisis situations they may face. Our members left with guidelines on what a crisis communication plan should include, action steps and best practices. It was a great session and the group really appreciated all the insight and expertise.

The Castle Group knows how to "get it done" for their clients. They understand the BBJ audience and are always professional, whether interacting with our newsroom, our business office, or partnering at our events. They're a well-run business whose reputation and results speak volumes.

For more than a decade, the Eos Foundation has relied on The Castle Group's communications expertise. Across our priorities—including place-based anti-poverty work, our public education hunger program and our Women's Power Gap initiative—Castle has supported us with strategic guidance and tactical expertise. They are smart and focused on achieving the right results that positively impact our ability to deliver on our mission. They have been absolute partners every step of the way, bringing new ideas, contacts and approaches to the table. They are a core part of our team and, having worked with other communications firms in the past, I can state I could not choose a better partner than Castle.

Castle helped us tremendously in dealing with a sensitive situation. Thanks to your counsel, we are more confident managing internal and external inquiries.

I wanted to thank you again for everything you did to create such a beautiful event yesterday. The Governor was so grateful to be included and we look forward to visiting the Embrace for years to come. We know it was a labor of love and we appreciate all that you did to make the experience seamless for the Governor and our team.

Thank you for your hard work on all these crises. You make our lives so so so much easier with your solid and expert advice!

Castle was the force that built the Care.com brand in Boston. From networks, to speaking engagements, to press to board seats. Castle has been a strategic partner every step of the way. When I arrived at MIT's Martin Trust Center for Entrepreneurship and we had to develop a brand marketing and PR strategy, Castle was the first call I made.

Our good friends and partners at The Castle Group are the best of the best and have made a true impact at our organization. Cheers to them and especially the phenomenal Sandy Lish for her leadership and genuine commitment to drive change and promote equity. I love that Castle is always thinking about helping, supporting and leveraging us. That’s why we’re so happy to work and learn from them. We are so fortunate to have Castle as our partner on this journey.

We’ve had the privilege of working with The Castle Group on several projects both large and small and they continuously treat each and every one of them with the utmost care. They see every client as a partner and work tirelessly to deliver results while maintaining first class service. You simply can not go wrong having a team like The Castle Group in your corner.

I am reaching out to let you know how wonderful the Castle team has been to work with for our annual sales meeting this week. Their insight and planning have been critical in the event’s success. I would recommend your agency without hesitation.

It was invaluable having the Castle Group help us with our virtual conferences attracting women entrepreneurs from all over New England. Their attention to detail, knowledge and expertise helped us deliver the conference our clients deserve. The Castle team became a part of our team who together created, adapted, learned from each other, and supported the effort from beginning to end. They helped to make the Center for Women & Enterprise Women's Business Leaders Conference and Women of Color Business Summit better than the last. Thank you! Thank you!

Castle defines what it means to be a partner. You are always looking out for our best interest and working tirelessly to make our events more successful than we could ever envision. Your professionalism and endless attention to detail is second to none. You are an incredible organization filled with amazing people. Thank you for all that you’ve done–I can’t imagine doing an event without you!

Just wanted to thank you and your team for everything around BIO! They were seriously amazing and my team couldn't have been more impressed and grateful. Looking forward to doing more amazing things together!!

I am supremely grateful for your expert help and fast responses. I mean this in the best way – I hope we never have to work together again, but if we do or if I am ever in a tricky position at another organization, I absolutely know who I am reaching out to. The Castle team has been exceptional.

The Castle Group was responsible for putting together our latest incentive trip and I just wanted to let you know what an exceptional job your company did. Everything went off without a hitch and the entire weekend was perfectly planned. Castle's attention to detail made the difference. I commend you and look forward to being a part of future trips planned by The Castle Group.

We offer our sincere gratitude to each member of Castle's crisis team for all of your efforts in responding to the many challenges facing our community during Covid-19. Each member of Castle displayed such strength and determination – your team set an extraordinary example of commitment, professionalism, and solidarity. Despite the physical and psychological exhaustion and the stress that must consume you, you have gone above and beyond to stay informed of constantly changing guidelines. The Board of Trustees greatly appreciates each of you.

Castle helped us focus on the not-so-pleasant reality that we need to be prepared to deal with crisis situations. The information that you provided was timely and very helpful in getting us to think proactively about how we would handle a social media crisis in real-time.

The incredible thing about working with your Castle ambassadors is the ABSOLUTE trust I have in you. Castle thinks about all the issues in advance and plans accordingly. You anticipate all issues that arise. And you interact with my customers in the most professional, courteous and gracious manner I’ve ever seen from ANY service organization. I hope you’re getting the idea that I can’t gush enough about your performance.

Thank you for your outstanding work with me over the past 15 months. You were so intelligent, ethical, discerning, generous, and insightful as I steered through the complexities of my last year.

For many years the Access Tent team has worked along side The Castle Group. From large venues, basic parking lots, and event spaces that needed transformation, they control every aspect of the event and follow up every step of the way never losing sight of the clients needs, wants, and expectations. We would often meet with Castle on various events and wonder, how are they going to pull this off? Then every event and sequence of the production was fully handled! Their take-no-names mindset drives them to success and growth. We hope to work alongside Castle soon and will continue to work with them any chance we can.

I have worked with The Castle Group on a number of different projects over the past several years. They always go above and beyond to produce high quality content that captures our important message. Being a women-owned business, they also understand the importance and value of having diverse perspectives when creating content or making decisions. The relationships they have in the greater Boston community are also invaluable to the success of a project. I love working with them and would hire them over and over again.

Working with Castle was both a wonderful and reassuring experience. As we, our team, were not experts in the event business, we really looked to Castle to guide our ideas, keep us on task and informed, and share their own recommendations. Their team consistently met us on all of these points with warmth and genuine friendliness. Our event was ultimately a success, and we fully recognize Castle’s dedication and expertise leading to this achievement. We look forward to working with them again!

Working with The Castle Group is like having our own in-house dream team. The staff is creative, efficient, and doggedly finds ways to promote our organization through the best channels. We’ve had terrific results throughout the entire New England market. They are a top notch firm and I recommend them highly.

You are responsive, quick, focused on the right things, “get us”, take feedback well, and don’t waste time on formalities but spend time on the important things. We’ve been impressed by how quickly we were able to get to work, how quickly you turned things around, the quality of the work and how available you’ve been.

We are also so very grateful for our partnership with The Castle Group. They are friendly, responsive, insightful, and most importantly—help us to put our best foot forward, always.

The Community Resource Center had the great pleasure of working with The Castle Group to facilitate a volunteer service project as part of Model N's (feel free to sub out the name here if you want anonymity) annual Rainmaker conference. More than 200 conference attendees came together to pack 1,400 Hygiene Kits in just 60 minutes! While this could certainly have been a logistical nightmare for our small team, The Castle Group provided a seamless and stress-free planning experience from start to finish. The Castle Group's Event Managers provided top notch logistical support and kept our planning process running smoothly with their excellent project management services. Thanks to the Castle Group, more than 1,400 students in Middle Tennessee have access to basic hygiene products this school year. We would work with The Castle Group again in a heartbeat and would highly recommend them to any organization in need of Marketing, PR, and Event support services!

I appreciate Castle jumping right in and offering advice as we work through this situation. I found your ideas incredibly helpful and feel more confident responding to internal questions and, if necessary, outside inquiries about what happened after talking with your team.

Cvent has shared mutual clients with The Castle Group for several years. Castle has been a great collaborative partner in helping our teams navigate complex requirements and logistics to deliver a highly successful product. We hold the Castle team in high regard and would recommend to anyone looking to deliver an impactful and memorable event experience!

The Castle Group understands that true economic equality cannot be achieved without deep meaningful engagement. This is why we actively seek to forge relationships with stakeholders that also believe a more diverse economic ecosystem is a more successful economic ecosystem. Gender, race, ethnicity and sexual orientation should never be barriers to opportunities, and our support of a robust and equitable ecosystem is a vital step in the right direction. Supporting the development of early-stage start-ups in their incubation and acceleration phase, to helping pair founders of companies with mentors and connecting them to capital are some of the ways we seek to ensure impact. With plans to work with entities like MassChallenge, we aim to ensure the start-up space is diverse, equitable and Inclusive in all ways.

Castle’s audit provided us with an in-depth understanding of all of the hospital’s social media channels and best practices for managing accounts, including coordinating with other departments and advising members of our leadership team. It’s also allowed us to be more strategic about the content we post to engage followers on our main channels, aligning our social media strategy with our overall rebranding initiative.

Castle has been a key partner in helping us grow our visibility as a leader in the Greater Boston life sciences industry and beyond. They helped facilitate relationships with local leaders, executed speaking opportunities and thought leadership for our engineers and CEO and led publicity efforts for our soon-to-be-opened lab space. Our roster of clients has multiplied over the past year in no small part due to their efforts.

The Castle team were super stars. They were caring, understanding, passionate, patient and supportive. They unearthed so many great opportunities. Listened and responded to our feedback and were nothing short of amazing. Thank you for taking this project on. It’s a delight to work with you and your team.

You and your team knocked it out of the park! The Castle team has been an incredible asset over the past few months. Everyone says this was the “best BIO ever” and I know it certainly was the best PR ever!! The support and reach was amazing. Thank you so much for being great partners and friends.

You are responsive, quick, focused on the right things, ‘get us,’ take feedback well, and don’t waste time on formalities but spend time on the important things. We’ve been impressed by how quickly we were able to get to work, how quickly you turned things around, the quality of the work and how available you’ve been.

Enlisting the expertise of Castle, our conference experienced a remarkable shift towards sustainability. Their strategic counsel, practical solutions, and dedicated support enabled us to seamlessly integrate eco-friendly practices that enhanced the conference, raised up inclusion and gave back to the community. Castle is the ideal partner for anyone aiming to implement effective and lasting sustainability measures for their events.

The Castle Group helped GradGuard shape our communications strategy from the start and were there for us when the media moment arrived during Covid-19.  The talented team at Castle had the relationships, insights and expertise to ensure that GradGuard’s market leadership was recognized by both local and national media.

We were lucky enough to be introduced to The Castle Group a few years ago. Since then, we have worked with them on several projects. The Castle team are not only dedicated and passionate professionals, but they are such nice, down-to-earth people as well! We hope to continue to work with them on more projects in the future and would highly recommend them as a great company to partner with.

From strategy to media relationships, your team is consistently on top of our every need. I sincerely appreciate your ability to provide high level strategic direction as well as execute tactically—with agility and responsiveness. Working with The Castle Group, I know I’m working with a team of professionals who has my interests at the forefront of their minds.

With very short notice, Castle pulled together a flawless virtual forum for us with over 20 co-sponsors and two mayoral candidates. They helped us prepare a solid run of show, worked with us and our sponsors to get the word out before and after the event, and kept us all on track throughout. It was a huge success resulting in an informative event and terrific participation. Thank you, Castle, for making it happen so beautifully.

Can't thank you ladies enough for all you do for me and the team. A huge thank you to your team for the countless hours invested working with the SHI and ON24 team keeping everyone on track and ensuring any hiccups on the platform were fixed immediately as they came up. Thank you again for your support and partnership.

The Castle Group team is versed in every detail required to ‘get the word out.’ They understand strategy, know what initiatives to highlight, target the right outlets, and do thorough follow up. Castle firmly grasps the specific industries they represent. Their knowledge of the healthcare space strengthened every element of our PR plan.

The Castle Group team not only amped up the Latino Equity Fund‘s visibility and brand, but also taught us how to shape our messaging and amplify our story.

When you call The Castle Group, you get results. We engaged Castle to help us broaden awareness about ISO New England because while everyone in New England uses electricity, not everyone knows there’s a power grid operator. They did the research, they created the campaign – We Are ISO New England – and they devised a strategic rollout on social media – while we reaped the benefits of a broader audience knowing not only about our company, but more importantly, about the people that work to keep the power flowing across the region. The We Are ISO New England campaign will serve us well into the future.

The PRIDE Coordination Core (Programs to Increase Diversity Among Individuals Engaged in Health Related Research) worked with The Castle Group to produce our 3-day annual scientific meeting. In every situation, the event ran smoothly. The bottom line is the answer to this question: Would we hire the Castle group to produce our next meeting if it is virtual? A resounding YES is the answer. To Castle we say, thank you for your professionalism, organization, quality delivery, and your timely and helpful answers to all of our questions.

Because of Castle’s guidance, professionalism, vigilance and commitment, in working with me and my leadership team, our first virtual event ran smoothly from planning to execution. We are still getting feedback on the quality and effectiveness of the breakfast along with donations, for which we are grateful to the entire Castle team.

The key to a successful event is partnership. I know when Above and Beyond Catering partners with The Castle Group we will be successful because of excellent communication working toward the mutual benefit of our client. Teamwork makes planning and execution effortless. I look forward to the next time we have the pleasure to work with the Castle team.

Special thanks to Castle for being such great help in past weeks and especially in the past few days with the conference. It was reassuring to have you and amazing how professionally you handled everything. No question or request went unanswered even at the height of the event. Outstanding! Thank you again!

Thanks to you and the Castle team for running an absolutely fabulous event in Bermuda. It was unique, creative, luxurious, well planned and well executed. Your team exhibited world-class customer service, including outstanding responsiveness and flexibility. Thanks for turning our idea into a world-class event.

On behalf of Joe, Jen, and everyone at the Joe Andruzzi Foundation I would like to thank you for being a part of this year’s 15th Annual Gala. You ALL played a key role in helping create a night to remember for ALL of our guests. Danielle F always spoke so highly of this team and the work that you produce and it was truly amazing to witness it from start to finish this year. I am incredibly grateful for all the time and talent you brought to the table insuring every part of our event ran smoothly. I think it’s safe to say this event was a HUGE success and thank you for being a part of it! As always it was such a pleasure to work with each of you, and I hope to continue to partner on future events."

Thank you so much for hosting our students at The Castle Group! As always, you did a wonderful job planning the experience—our teens enjoyed themselves and learned a lot. We feel lucky to call Castle a long-time partner.

For nearly 30 years, The Castle Group has been a pillar of Boston, lifting up the stories that highlight the work of our people and communities, our local businesses and organizations. Without The Castle Group’s expertise, so many of our community’s stories—like the one behind The Embrace—would not get the regional and national attention that they deserve. That’s why I’m so grateful for Sandy Lish, Wendy Spivak, and the entire Castle team for all of the work they do to highlight everything that makes Boston a city for everyone. We’re so grateful for everything The Castle Group has helped us accomplish so far, and we’re looking forward to our continued partnership.

I really appreciated the sensitivity and thought leadership Castle brought to what could have been an otherwise uncomfortable discussion. When you’re faced with a crisis, it’s nice to have someone who can really help you navigate the communications process and strategy execution.

I wanted to let you know how much we appreciate the job The Castle Group does for us. The program is extremely successful for many reasons. Many of our top reps find a way to win each year, making it difficult to find new words of inspiration to say to this group. However, after three wonderful days where everything we needed was taken care of, I took the opportunity to remind this group how a customer should feel. Simply, a customer should feel the way we did during this program. If we stay focused on servicing our customers in the way that The Castle Group does, then we will continue to be successful.

Collaborating with Castle on their recent event was nothing short of a smooth process. A huge thank you to the entire team for their prompt communication, professionalism, and attention to detail. They made an extremely short install a breeze for our team with their level of pre-planning. We look forward to more opportunities to work together in the future.

This was a wonderful, spectacular, amazing trip. Castle runs a first-rate operation, and I really appreciate how great you make these trips. You somehow perfectly combine friendliness and professionalism. You get the mix just right.

The Castle Group is recognized in the community as an organization that listens to their clients. They have an amazing ability to offer creative solutions that meet their clients’ needs. They are strategic thinkers, skilled connectors, and client centric.

BOND has been working with Castle for several years, which has brought our communications program to new heights through their media relationships and strategic counsel. The Castle team's quick actions and attention to detail demonstrate an understanding of our business and have helped us increase our company's visibility in both new and existing markets. The entire Castle team is a pleasure to work with and we look forward to working with them for years to come.

The Castle Group has been a wonderful partner to Boston Arts Academy and the Foundation – they were quick to get up to speed and added value right out of the gate. They used their experience and relationships to swiftly connect the dots between our goals and objectives and measurable results. Moreover, as an agency principal myself, my firm has had the opportunity to partner with them on behalf of shared clients and their work has been stellar. The focus on partnerships and building long-term relationships is central to their philosophy and service model.

I cannot say enough good things about The Castle Group. We consider them an extension of our in-house team, and they reach so many avenues that we would not ever possibly have tapped into on our own. I highly recommend them. They are thorough, creative, great communicators and follow up on EVERYTHING.

Castle was an invaluable event partner and was instrumental in delivering our first-of-its-kind 200+ attendee VIP summit. The Castle Teams’ professionalism, dynamism and creativity culminated in an extraordinary experience for all attendees we at Novo Holdings were proud of. We would wholeheartedly recommend them to anyone looking for a high-end provider of marketing, communications and/or event management.

I wish all my agency relationships were as successful as my collaboration with The Castle Group. Castle has been an important partner for me in three businesses – Circle Lending, Virgin Money, and Covester. Sandy Lish and her team are smart, aggressive, and connected. I recommend Castle without reservation.

As an ASL interpreting collective, we work with many production, public relations, and event management teams. The Castle Group was particularly impressive with their thorough attention to detail, flexibility and willingness to do whatever needed to be done to make the event work, while being accessible to both the Deaf and hearing communities. Communication was easy and open, and the results matched our initial vision. We look forward to collaborating with The Castle Group in the near future.

I have worked with Castle for years on very challenging subjects and topics. I find them to be strategic thinkers with great implementation and follow-up skills. We’ve achieved outstanding results together. Castle has a wonderful way of working with senior management and our many experts—at all levels. They’re definitely the most effective PR group that I’ve ever worked with in my career.

The Castle team has been a great addition to our team, managing and developing unique and creative ideas for our brand on social. They have fully grasped the tone and personality of our brand. Their quick turnaround to jump on viral trends always sets us up to be in the conversation on our social channels.

Many, many thanks to Castle for all your help. To say that we could not have pulled off this conference without you is an understatement, to say the least! Your involvement throughout the process, especially as the event date got closer and closer, was crucial in helping us remember all the things that needed to be done. I also appreciate how well you adapted the program flow and changed related logistics when Senator Warren announced that she would be speaking–just hours in advance of the conference. I could go on and on!

DesignLight has had the pleasure of working with The Castle Group for many years. What we find impressive is their commitment to capturing their client’s vision, then sharing that vision with their vendor partners, and drilling down into the details that help us all produce a high-quality event experience. As one of those partners, we can count on a well thought out plan from The Castle Group, along with a professional and supportive work partner and environment. What more could we ask for?!

Working with the team of professionals at The Castle Group has been a wonderful experience. They took the time to understand our business and our mission and came up with some extremely creative ideas to help us deliver our messaging.

A big THANK YOU to The Castle Group! You are all such a pleasure to work with and are an amazing help to us. This meeting was a big one and we could never have done it without your guidance and help. Thank you all!

We appreciated Castle’s guidance and expediency during what was a very difficult situation. The Castle team was always available within what seemed like milliseconds.

Thank you for another smashing success and the countless hours, back-and-forth with the City, BPS, and the media-at-large. We are extremely grateful and very proud of what you’ve done to continue to shine the spotlight and elevate the visibility of BAAF and the school. We appreciate your partnership and efforts on our behalf. With sincere gratitude!

Castle has been a valued partner to Deloitte for more than 15 years. From the senior-most level on down, the Castle team demonstrates a commitment to our brand, our business and our competitive position. As managing partner in this market, I appreciate Castle’s ability to support our visibility and thought leadership. They work seamlessly with our internal team to deliver results that make an impact. They are never satisfied with the status quo and are always looking to raise the bar in our work together.

For over 15 years I have had the pleasure of working with The Castle Group. It has been an enjoyable partnership with an experienced, professional, personable, and creative group. Their entire team exemplifies the best in the industry!

Working with Castle on a recent internal event has been a great experience. Not only are their staff professional, reliable, and knowledgeable, they stay cool, calm, and collected under pressure and always deliver a great result. I look forward to working with Castle and its staff in the future.

I've had the opportunity to work with many agencies. Castle is unique in that they bring large agency experience, contacts, knowledge with a small agency, personal feel. They really take the time to learn their client's business and the challenges they face. I often feel as though I'm their only client! The staff at The Castle Group has always been professional and creative in their approach. Their product is always timely and of the highest quality.

Castle is not just the best in Boston—they’re one of the best in the country. They are part of the fabric of our region and interwoven into so many diverse and critically important corporate, civic and nonprofit initiatives, organizations and relationships. I know Sandy and her team well, and for many years worked with them at The Base and now at Boys and Girls Clubs of Greater Boston. They bring more than just expertise and relationships—they bring heart and passion for their clients that translate into results that surpass all of our expectations. They say you‘re known by the company you keep—there’s a reason Castle is at the center of some of the most influential folks around. They’re a strategic, action-oriented and really special group of professionals.

More than a business partnership, South Shore Health System’s relationship with The Castle Group is a true alliance. Sandy Lish and her team have taken the time to get to know our business and our needs. They are often one step ahead of us with creative ideas to keep us in the media spotlight. They are immediately responsive during unanticipated events—offering exceptional public relations guidance. The firm casts a wide net and has great relationships with journalists and thought leaders.

The relationship that MK3 has with The Castle Group has been 1+1=3 for 10+ years. Their attention to detail and ability to take any event and make it goal-driven and memorable is top-notch in a competitive industry. And they always do it with a smile.

We are continually grateful for our partnership with Castle and appreciate all of your help and guidance as we navigated this spring's challenging situation.

Castle was so easy to work with. They clearly know the business and can anticipate potential issues and landmines you might not consider initially. The internal post-crisis communication feedback was very positive. While we hope to never face another crisis, in the event it happens again Castle will be my first call.

I can’t thank your team enough for the wide variety of media opportunities which have taken place during the past month. You’ve helped us create a strong foundation on which to build during our 25th anniversary year. Your team hit it out of the park!

Castle has come on board at an exciting time in USES’ history. As we roll out a new vision, they have seamlessly integrated with our internal team and external partners to collaborate on a variety of initiatives and messaging. I truly appreciate their strategic approach to both our short-term needs and long-term objectives.

Consistency, purpose, and a burning desire to help their clients succeed are attributes that quickly come to mind when I think of The Castle Group. PrintLogic has partnered with Castle for nearly 10 years and during that time we have watched as they have executed successful event after successful event for their clients. In addition to being champions for their customers and partners, this woman-owned business is at the forefront of the event sustainability movement that is so critical to local businesses and the wider community. We are honored to be aligned with such a forward-thinking agency and look forward to many more successful years as a partner of The Castle Group. My advice? Hire this group and don’t look back, it will be the best decision you’ve made in a long time.